How secure is WindyCityClocks.Com?
WindyCityClocks.Com uses 128-bit encryption key over Secure Socket Layer (SSL) to provide the highest level of security. SSL provides encryption between web browsers and web servers.
What shipping method do you use?
We use both UPS and FedEx shipping for most clocks. We offer a special one-time flat rate of $6.99* to ship your clock to anywhere in the continental United States. For Alaska, Hawaii, Puerto Rico and Military APO, please contact our Sales Department about shipping prices. *For Ridgeway clocks, this special shipping rate does not apply. Please contact our Sales Department about shipping prices and courrier information for Ridgeway clocks.
Do you offer rush deliveries?
In most case our standard delivery time is 5-10 business days upon the order placement. If there is a need for a Rush Delivery, please contact us and we will do our best to accommodate your needs.
What payments do you accept?
We accept Visa, MasterCard, Discover, and American Express through a secure merchant gateway.
What happens if I want to return my clock?
You are our top priority, and Windy City Clocks.Com wants you to be completely satisfied with your purchase. To better serve you we have specific guidelines to ensure an easy return and exchange process. Click here to see our Returns Policy. If you have any questions please feel free to contact us.
I heard a lot about atomic clocks becoming more popular using precise time. What is it and how is it done?
NIST provides UTC(NIST), a time scale referenced to atomic oscillators located in Boulder, Colorado. At its source, UTC(NIST) is kept in as close agreement as possible with other national and international standards, typically within a few nanoseconds. The current difference between UTC and UTC(NIST) is shown here. The accuracy of the time sent to user depends upon the service used to transfer time, and the receiving equipment that is used. The simplest services may have uncertainties as large as 1 second, but still meet the needs of most users. For example, to see the current time displayed in your browser, see the http://nist.time.gov site.
How is Coordinated Universal Time (UTC) currently calculated?
There are two ways to think about Coordinated Universal Time (UTC). The way it is usually thought of by most people is as an indicator of time-of-day (hours, minutes, and seconds). For example, a wall clock can display UTC in hours, minutes, and seconds. The second way is to think of UTC as a stable frequency or rate which is used to count seconds. These seconds are then accumulated to form minutes, hours, days, and years. Let's take a brief look at UTC as a measure of both time-of-day and frequency. When you use UTC for time-of-day, keep in mind that it refers to local time at the zero meridian which is near Greenwich, England. The UTC minutes and seconds are exactly the same as your local time, but the hours are different. The difference in hours between UTC and your local time depends upon your time zone. For example, when Boulder, Colorado is on Mountain Standard Time, the difference between Boulder time and UTC is 7 hours (its 7 hours later in England than it is in Boulder). However, UTC does not observe Daylight Saving Time, and never adds or subtracts an hour. Therefore, when Boulder switches from Mountain Standard Time to Mountain Daylight Time, the difference between local time and UTC becomes just 6 hours. To get local time from a UTC broadcast, both a time zone and daylight saving time correction usually needs to be made. Fortunately, these corrections are made automatically by the radio receivers and software packages that access NIST services after you configure them for your time zone.
The frequency or rate of UTC is computed by the International Bureau of Weights and Measures (BIPM) located near Paris, France. The BIPM uses a weighted average from about 250 atomic clocks located in about 50 national laboratories to construct a time scale called International Atomic Time (TAI). Once TAI is corrected for leap seconds, it becomes UTC, or the official world time scale. NIST distributes a real time version of UTC called UTC(NIST) to the public through its time and frequency services.
Why must time be measured so precisely?
Precise time synchronization has many uses in everyday life. Synchronization between two or more locations is necessary for high speed communication systems, synchronizing television feeds, calculating bank transfers, and transmitting everything from email to sonar signals in a submarine. Power companies use precise time to regulate power system grids and reduce power losses. Radio and television stations require both precise time-of-day and frequency in order to broadcast programs. Precise time measurements are also essential for accurate navigation and the support of communications on earth and in space. Scientific organizations such as NASA depend on reliable and consistent time measurement for projects such as interplanetary space travel. Fractional disparities in times between a space probe and tracking stations on Earth can dramatically affect the positions of spacecraft. Precise time measurements are also essential to radio navigation systems like the Global Positioning System (GPS). By synchronizing the satellite clocks within nanoseconds of each other, it makes it possible for a receiver to know its position on earth within a few meters.
Why are Cesium atomic clocks used?
Since 1967, the International System of Units (SI) has defined the second as the period equal to 9,192,631,770 cycles of the radiation which corresponds to the transition between two energy levels of the ground state of the Cesium-133 atom. This definition makes the cesium oscillator (sometimes referred to generically as an atomic clock) the primary standard for time and frequency measurements. Other physical quantities, like the volt and meter, also rely on the definition of the second as part of their own definitions. Atomic clocks are quite complex, but the basic theory is simple. Like all clocks, they are intended to make the same event happen over and over. The repetition of this event produces a frequency, which is intended to be as stable as possible. For example, the pendulum in a grandfather clock swings back and forth at the same rate, over and over. The swings of the pendulum are counted to keep time. In a cesium oscillator, the transitions of the cesium atom as it moves back and forth between two energy levels are counted to keep time. The best cesium oscillators (such as NIST-F1) can produce frequency with an uncertainty of about 1 x 10-15, which translates to a time error of about 0.1 nanoseconds per day.
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